Lead arrives
A customer messages your business on WhatsApp — during the day, after hours or while you're busy on a vehicle.
Built for detailers who live on WhatsApp
Every enquiry answered.
More cars booked.
ShineReply AI replies to WhatsApp leads in seconds, answers pricing questions, qualifies the vehicle and service, captures booking intent, follows up and hands the conversation to you when a human is needed.
< 10 sectarget reply time
24 / 7lead coverage
Humanhandoff built in
Elite Auto Detail●
Hi, how much to ceramic coat a 2026 M135?
Absolutely. For an M135, coating packages start from R4,500 depending on paint condition and correction required.
Would you like me to check the next available booking?
Yes please
Perfect — I can help with that. Is weekday or Saturday better for you?
NEW QUALIFIED LEADR4,500+
Vehicle2026 BMW M135
ServiceCeramic coating
IntentReady to book
StatusHot lead
Mobile detailersPPF installersCeramic coating studiosCar washesTint & wrap shops
THE CUSTOMER JOURNEY
From “How much?” to booked job.
You keep doing the work. ShineReply handles the repetitive front-desk conversations that usually steal your evenings.
AI qualifies
ShineReply asks for the vehicle, desired service, location, timing and any photos or details needed for an accurate next step.
Booking intent captured
The customer gets clear answers immediately and can move toward an appointment instead of waiting for you to reply.
You take over when needed
Complex quotes, complaints or custom jobs are escalated with the conversation context already collected.
YOUR DIGITAL FRONT DESK
One system. Six jobs.
↗
Instant WhatsApp replies
Answers common questions about services, pricing ranges, availability and preparation without making customers wait.
22:47Lead answered after hours
⌁
Lead qualification
Collects vehicle make/model, service interest, location, condition and urgency before the owner gets involved.
◫
Booking handoff
Moves qualified customers into your calendar or passes a structured booking request to the team.
⟳
Follow-up
Re-engages opted-in prospects who asked for a quote but never booked, using approved message templates where required.
★
Review requests
After completed jobs, customers can be prompted to leave a review, helping you compound social proof over time.
◎
Human handoff
The AI knows when to stop. Complaints, exceptions, unusual pricing and customers asking for a person are escalated instead of hallucinated.
AI→OwnerContext included
WHY OWNERS BUY
You're not buying an AI bot.
You're buying fewer lost leads.
WITHOUT SHINEREPLY
19:36 — Customer asks for a quote
You're polishing a car and don't see the message.
21:18 — You finally reply
The customer has already booked somewhere else.
Lost opportunity
WITH SHINEREPLY
19:36 — Customer asks for a quote
AI replies instantly and qualifies the job.
19:39 — Booking intent captured
You receive a clean summary and take over only if needed.
Lead still alive
SIMPLE MONTHLY RETAINERS
Price it below the value of one recovered job.
Launch pricing for South African vehicle-care businesses. WhatsApp template/message fees, where applicable, are billed separately.
R1,490/mo
+ R2,500 once-off setup
- 24/7 WhatsApp AI receptionist
- FAQs & pricing guidance
- Lead qualification
- Human handoff
- Monthly conversation report
BEST FOR MOST DETAILERS
GROWTHR2,490/mo
+ R3,500 once-off setup
- Everything in Starter
- Booking workflow
- Quote follow-up automation
- Review request flow
- Lead pipeline & analytics
- Priority monthly optimisation
R3,990/mo
+ R5,000 once-off setup
- Everything in Growth
- Multiple locations/numbers
- Custom escalation rules
- Advanced integrations
- Custom reporting
- Priority support
FREE MISSED-LEAD AUDIT
See exactly what ShineReply would automate in your business.
We map your current enquiry flow, identify repetitive questions and show you the first automation we'd install. No commitment.
- 15-minute lead-flow review
- Recommended WhatsApp workflow
- Clear implementation scope
STOP LOSING THE EASY ONES